Jessica Figueroa opens home infusion pharmacy in West Springfield

Jessica Figueroa, a pharmacy leader with more than 15 years of experience, is opening a franchise-based home infusion pharmacy in West Springfield, Massachusetts. The move aims to bring IV therapy into patients’ homes with a more personalized, convenience-focused model of care.

Why it matters: - Jessica Figueroa is bringing specialty pharmacy experience into a home-based care model that could make IV therapy more accessible and comfortable for patients with complex needs. - Her approach centers on patient-centered care, which may matter for families looking for more personal support in chronic or high-touch treatment.

What happened: - Jessica Figueroa is opening a franchise-based home infusion pharmacy in West Springfield, Massachusetts. - Figueroa has more than 15 years of experience in the pharmacy industry. - Her background includes roles as pharmacist-in-charge and chief compliance officer. - Her first home infusion patient is already under her care.

The details: - Figueroa began her career as a pharmacy technician before becoming a licensed pharmacist. - She most recently served as director of specialty services, where she oversaw clinical operations and service delivery. - Her experience spans specialty pharmacy, infusion pharmacy, clinical environments and corporate leadership. - The new practice is designed to allow patients receiving IV therapy to safely and comfortably receive treatment at home. - Figueroa says the practice is built around dignity, trust and individualized treatment. - She recently completed her Master of Business Administration while balancing personal and professional responsibilities. - She credits her mother with teaching her determination, perseverance and resilience after immigrating to the United States from Poland. - She also credits her husband for supporting her career goals.

Between the lines: - Figueroa’s move reflects a broader push in healthcare toward care models that reduce friction for patients and shift more treatment into the home. - Her emphasis on resilience, self-advocacy and women’s leadership suggests the profile is as much about leadership development as it is about pharmacy operations. - The story frames business growth as inseparable from community trust and relationships, not just service volume.

What's next: - Figueroa is focused on building the new home infusion practice and expanding its reach. - She wants the business to become a model for care where patients feel valued, supported and treated with dignity. - She hopes her work will encourage her children and other women to pursue their goals with confidence.

The bottom line: - Jessica Figueroa is using deep pharmacy experience to build a home infusion model aimed at making complex care more personal, accessible and compassionate.

Learn more about Jessica Figueroa through her Influential Women profile.